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Provider Resources for the Medicare Recovery Audit Program

Updates, resources, and contact information for providers.

Welcome to Performant's New Provider Resources Section

Here you'll find the latest information for the Medicare Fee for Service (FFS) Recovery Audit Program for Regions 1 and 5, including access to helpful resources to assist you in working with Performant.

Our commitment is to deliver a best-in-class customer experience and minimize unnecessary burden to you during the course of our work. We focus on providing a collaborative and data-driven approach to continuously improve our auditing practices while reducing disruption.

If you have questions or would like to learn more about the CMS program, we’re here to help. Talk with one of friendly customer service specialists today.

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Access your claim review status, update your contact information, and more.

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General Program Updates

Most Recent Update: August 10, 2017

Noridian, DME MAC JA and JD is hosting a “Recovery Auditor” Outreach session next week on the 17th of August at 2:00pm CST, which will focus on the RAC Region 5 national contract, from their perspective as the DME MAC, JA and JD.
The announcement information for the webinar may be found on Noridian’s website Here.

The registration Link for the webinar may be found here
 

 

Most Recent Update: July 28, 2017

The new enhanced Performant RAC website is LIVE!  The content of the website has not changed.  All your familiar links, forms, and information sources are still available.  We encourage you to click through the pages and become familiar with the new layout.  If you have any questions or need help navigating the website, please reach out to Customer Service 866-201-0580 and they will guide you step-by-step.  Thank you in advance for working with us through this launch.

Most Recent Update: July 17, 2017

Get ready, get set…the new, enhanced Performant RAC website will be released soon!  The website will look different but it contains the same content as the previous website, with just a new and enhanced look and feel.  We believe you will find it easier to locate the information you’re seeking.  Once it launches, if you need any assistance navigating the new website, please call Customer Service and they will guide you.

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Supporting Resources

If you are a provider seeking additional information for Region 1 support, Click Here
If you are a DMEPOS supplier or Home Health or Hospice provider seeking additional information for Region 5 support, Click Here
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