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September 14, 2017

Effective 09/10/2017, The Centers for Medicare and Medicaid Services has issued a contractual guidance to the RACs regarding Hurricane Irma and its impact to the State of Florida (FL), the territory of the United States Virgin Islands, or the Commonwealth of Puerto Rico. The RAC’s will not send medical review additional documentation requests (ADR’s) to any providers in these affected areas for a period of 60 days starting on September 10, 2017. In addition, the RAC’s will not deny claims for providers which have been designated by the Federal Emergency Management Agency (FEMA) as eligible for direct federal assistance for a total of 60 days. Information by state and county is available on the FEMA Website at: Regarding Florida, per FEMA’s website, https://www.fema.gov/disasters.

September 5, 2017

Effective 09/01/2017, The Centers for Medicare and Medicaid Services has issued a contractual guidance to the RACs regarding Hurricane Harvey and its impact to the States of Texas and Louisiana. Effective immediately, the RAC’s will not send medical review additional documentation requests (ADR’s) to any providers in Texas (TX) and Louisiana (LA) for a period of 30 days starting on September 1, 2017. In addition, the RAC’s will not send ADRs or deny claims for providers in the zip codes which have been designated by the Federal Emergency Management Agency (FEMA) as eligible for direct federal assistance, for an additional 30 days (for a total of 60 days). This applies only to counties with FEMA major disaster declarations eligible for direct federal assistance as of September 1, 2017 (not counties with emergency designations or other declarations). Information by state and county is available on the FEMA Website at: https://www.fema.gov/disasters.

Specific Impacted Counties in Texas include: Aransas, Austin, Bastrop, Bee, Brazoria, Calhoun, Chambers, Colorado, DeWitt, Fayette, Fort Bend, Galveston, Goliad, Hardin, Harris, Jackson, Jasper, Jefferson, Karnes, Kleberg, Lavaca, Lee, Liberty, Matagorda, Montgomery, Newton, Nueces, Orange, Polk, Refugio, Sabine, San Jacinto, San Patricio, Tyler, Victoria, Walker, Waller and Wharton. Please see https://www.fema.gov/disaster/4332 for additional information.

Regarding Louisiana, per FEMA’s website, https://www.fema.gov/archive/disaster/3382 , as of September 1, 2017, no counties in Louisiana were designated by FEMA as eligible for direct federal assistance.

August 10, 2017

Noridian, DME MAC JA and JD is hosting a “Recovery Auditor” Outreach session next week on the 17th of August at 2:00pm CST, which will focus on the RAC Region 5 national contract, from their perspective as the DME MAC, JA and JD.
The announcement information for the webinar may be found on Noridian’s website Here.

The registration Link for the webinar may be found here
 

 

July 28, 2017

The new enhanced Performant RAC website is LIVE!  The content of the website has not changed.  All your familiar links, forms, and information sources are still available.  We encourage you to click through the pages and become familiar with the new layout.  If you have any questions or need help navigating the website, please reach out to Customer Service 866-201-0580 and they will guide you step-by-step.  Thank you in advance for working with us through this launch.

July 17, 2017

Get ready, get set…the new, enhanced Performant RAC website will be released soon!  The website will look different but it contains the same content as the previous website, with just a new and enhanced look and feel.  We believe you will find it easier to locate the information you’re seeking.  Once it launches, if you need any assistance navigating the new website, please call Customer Service and they will guide you.